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19 questions
Wear Casualz is a Pakistani online clothing brand specialising in premium casualwear for men and women — including t-shirts, shirts, shorts, and nightwear. We design and curate pieces in Karachi and sell them at honest prices without inflated retail markup.
It depends on the piece. Wear Casualz sells clothing made in Pakistan, China, and other countries. Country of origin is chosen per style for quality and value — check the product page for fabric and sourcing details on a specific item.
Wear Casualz sells everyday casual clothing: premium t-shirts, camp-collar and casual shirts, shorts, and nightwear for men and women. Browse by category at wearcasualz.com/shop or filter by colour, size, fabric, and price.
Wear Casualz delivers nationwide across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and other cities. Orders ship from Karachi within 1–2 working days; most customers receive delivery in 3–5 working days.
Wear Casualz orders ship from Karachi within 1–2 working days after confirmation. Most cities in Pakistan receive delivery within 3–5 working days depending on courier coverage.
After your order ships, our team shares tracking details on WhatsApp or email. For status updates before dispatch, message us at +92 313 2215114 with your order number.
Contact us as soon as possible on WhatsApp at +92 313 2215114 or via wearcasualz.com/contact. We can amend or cancel orders that have not yet been dispatched. Once shipped, standard delivery and returns policies apply.
Yes. Cash on Delivery is available nationwide on Wear Casualz orders. You can also pay by bank transfer or by credit/debit card at checkout when card payments are enabled.
Wear Casualz accepts Cash on Delivery (COD), bank transfer to our Meezan Bank account, and secure card payments via Stripe when enabled at checkout. All prices are in Pakistani Rupees (PKR).
Select bank transfer at checkout. After placing your order, transfer the total to our Meezan Bank account (details shown on the confirmation screen) and include your order number in the payment reference. We confirm once payment is received.
Standard shipping on Wear Casualz orders is Rs. 250. Orders over Rs. 5,000 qualify for free shipping anywhere in Pakistan.
Wear Casualz offers 7-day exchanges on unworn items with original tags attached. Sale items are final sale unless they arrive defective or incorrect. See wearcasualz.com/shipping-returns for full details.
Contact us within 48 hours of delivery with photos via WhatsApp (+92 313 2215114) or wearcasualz.com/contact. We will arrange a replacement or exchange for defective or wrong items at no extra cost.
Each Wear Casualz product page lists available sizes and fabric details. If you are unsure, contact us on WhatsApp at +92 313 2215114 and our team will help you choose the right fit before you order.
Popular sizes are restocked when new batches are produced, but timing varies by style. Join our newsletter or message us on WhatsApp to ask about a specific product — we will tell you if a restock is planned.
Most Wear Casualz pieces are machine washable on a cold cycle with tumble dry on low heat. Iron on the reverse where needed. Specific care instructions are listed on each product page.
Reach Wear Casualz via the contact form at wearcasualz.com/contact or WhatsApp at +92 313 2215114. We typically respond within 24 hours on business days.
Not yet. Wear Casualz currently ships within Pakistan only. International delivery is on our roadmap — join the newsletter at wearcasualz.com to be notified when it launches.
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